About Yamato Takyubin

Good evening,

Concerning to Yamato Takyubin, do you know if they take good care of luggage, I mean, better than airlines in general (which throw, brake, destroy, lose, etc, luggage)?
I am planing to send luggage through them, but there is always a concern, as a lost or broke luggage may ruin a trip.

Thank you!

They are very good. If there is a hint of rain, they will wrap it in a big plastic bag. I've used it about 10 times all over Japan and it always has been great.

Among the several major delivery companies, Yamato is known to be the best, the most well-trained, well-disciplined and the most friendly. That said, I have been having trouble with one part-timer from this company. It's just one person that I'm having problems with after all these years of using Yamato as a Japanese resident, and they do have been following up on my problem.

So long story short, if I were to choose I'd choose Yamato. But nothing is perfect, so wrap your luggage well if they are precious to you. I've never had anything lost or severely delayed by Yamato, though.

Thank you!