Hi
I use Shinkansen every month for business.
Especiall,year end is very very crowded it.
You can check this site.
http://www.jr.cyberstation.ne.jp/vacancy/Vacancy.htmlHowever it is Japanese only,I show tips to use it.
1,After open this site,you can see 7white blank and blue botton.
2,First blamk is month and day(if you want 28 →12 and 28 choose)
3,Under it is departure time (you also choose)
4,Next long blank is name of shinkansen .(please choice second one :のぞみ・ひかり・みずほ・さくら・つばめ)
5,you can see new blank under it. it is station name.
6,you want to go to nagoya from kyoto right?
Please paste きょうと left and なごや in right box.
(it mean Kyoto to Nagoya)
7,and then click the right blue botton,it is seach.
8,you can crowded condition on Shinlansen.
if you have question,please contact skype:
milkcoffee505