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How to cancel OCN sim card? 2017/6/19 18:51
Hi,

I already left Japan and lost my sim card unfortunately. The homepage says I need to send it back to the company in order to cancel the service. Is it really necessary to send it back? Has anyone experienced the same? Thank you :)

Xenia
by Xenia (guest)  

Re: How to cancel OCN sim card? 2017/6/20 08:40
Call the OCN helpdesk, they have English support
by justmyday rate this post as useful

Re: How to cancel OCN sim card? 2017/6/22 05:42
If you have already canceled OCN services, no need to send back your ex sim cards.
Yes, OCN clearly states all current and former OCN customers/users must return it sim cards but they do not record who has sent it back or not. But if you can, do so.
I'm an OCN current service user.
by tokyo friend 48 rate this post as useful

Re: How to cancel OCN sim card? 2017/6/22 08:04
Thank you very much. That helped a lot.
I canceled the card but was worried that the cancelation would not go through if they realize I didn't send back the card.
Thank you. :)
by Xenia (guest) rate this post as useful

Re: How to cancel OCN sim card? 2017/6/26 12:11
Thank you very much. That helped a lot.
I canceled the card but was worried that the cancelation would not go through if they realize I didn't send back the card.
Thank you. :)
by Xenia (guest) rate this post as useful

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