rkold:
I expect KIX has a similar JR center JR West handles passes and tickets at JR Ticket Offices;
the company has improved customer services for foreign visitors at the counters,
instead of establishing facilities like JR East Travel Service Centers in NRT Terminals 1 and 2.
amo:
Can we also exchange our Japan railpass voucher in this same place at this same time? Have you checked the official website?
You see the JR Ticket Office (open 5:30-23:00) in Kansai Airport [KIX] on the list of exchange offices.
- JAPAN RAIL PASS exchange and sales offices
http://japanrailpass.net/en/exchange.htmlHow is your itinerary?
Why do you think the Japan Rail Pass would pay off?
And also reserve our seats for our firsts trains? You can, unless unfortunately all the seats are already reserved, for example, during a busy season.
what about for our children (9 and 6 year old)? can we buy Haruka+ICOCA and the children Haruka ticket Currently a child-rate Haruka discount ticket does not exist.
JR-West recommends you a 1-day Kansai Area Pass.
(Check the two official webpages of the links put by hakata14.)
A longer-valid Kansai Area Pass or another pass may be better for their trips.
Our idea is going from Osaka KIX airport to Kyoto using Haruka limited express. It is quite clear that for adults the best choice is an integrated Haruka + ICOCA = 3600 yen both. No; the ICOCA & Haruka package is not always the best choice.
In a case where a Japan Rail Pass or a JR-West Sanyo-San'in Area Pass pays off and can be used for your specific Haruka ride, that is a better option, and you don't need a Haruka discount ticket for that ride.
When you have a Haruka ride with your seat reserved, these two passes cover the Limited Express surcharge, while the Haruka discount ticket or the other passes (which allow you a Haruka ride) do not cover the surcharge.
Can we pay with credit card or just cash? For ICOCA & Haruka package, you pay in cash.
Regarding Japan Rail Pass, JR-West rail pass and JR regular tickets, I suppose a credit card of a designated brand can be accepted for the payment at the JR Ticket Office in KIX.
On the JR West official webpage for Kansai Area Pass, there is a list of logo marks showing the designated credit card brands.
(Find "About Credit Card Payment" on the webpage.)