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JR Pass office hour in Narita and tokyo 2022/11/18 00:51
HI,
I will arrive at Narita airport at December'24th 19.30pm. Is it possible to change my JR Pass at this hour? Till what time the JR Pass office open at Narita.and what time JR Pass office open in Tokyo, tks.
Henry
by Alie Henry (guest)  

Re: JR Pass office hour in Narita and tokyo 2022/11/18 07:36
This is the information on the JR east website: https://www.jreast.co.jp/e/customer_support/service_center.html

Enjoy your trip to Japan!
by Who? (guest) rate this post as useful

Re: JR Pass office hour in Narita and tokyo 2022/11/18 12:09
Pls DO NOT skip official web info, anyway.
https://japanrailpass.net/en/exchange.html
at
Narita Airport Terminal 1
or
Narita Airport Terminal 2・3 is so.
(note) no rail stn in T3.
https://www.narita-airport.jp/en/access/train/

So, NOT only at "JR EAST Travel Service Center", no worry.
Just "JR EAST Travel Service Center" is easier to get other travel info well, tho.

vids:
https://www.youtube.com/watch?v=V0zr1NmmJpI
https://www.youtube.com/watch?v=nqU769-6Eg8
https://www.youtube.com/watch?v=pqlyz5aqp1I
https://www.youtube.com/watch?v=KthaJop2-zU
https://www.youtube.com/watch?v=jNkThRD1ZK4
by cnoa (guest) rate this post as useful

Re: JR Pass office hour in Narita and tokyo 2022/11/21 14:57
Dear All,
Thanks for your information.
Base on the information I wont able to change the JR Pass on my arrival day at 19.29pm. Tks
by Alie Henry (guest) rate this post as useful

Re: JR Pass office hour in Narita and tokyo 2022/11/21 15:10
Yes you can. Go to ticket windows instead.
by H (guest) rate this post as useful

Re: JR Pass office hour in Narita and tokyo 2022/11/22 16:05
Thanks for your information.
by Alie Henry (guest) rate this post as useful

Re: JR Pass office hour in Narita and tokyo 2022/11/22 17:42
The Temporary Hours are listed as 9:30 to 17:00.
I will reach Narita Airport Terminal 2 about 6.35am. After clearing immigration and collection of my luggage, I guess I can leave the airport about 8am.

Is the advice to go to the JR Office to ask about changing my Exchange Order to the JR Pass?

Thank you.
by LIM LM (guest) rate this post as useful

Re: JR Pass office hour in Narita and tokyo 2022/11/22 20:17
@LIM LM
Same, go to regular ticket counter near ticket gate.

"Temporary Hours" means just reduced hours of operation due to COVID‑19.
No explanation of the reason on the web page is not good tho,
but it doesnt change the fact that the ticket window will replace the other hrs.

T1 (4:15 right)
https://www.youtube.com/watch?v=MrP1LpcXgWg

T2/T3 (2:35 right)
https://www.youtube.com/watch?v=QDoXaCmyTjg
by cnoa (guest) rate this post as useful

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