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Re: Unable to cancel Japanican hotel 2021/4/22 15:15
I called Japanican on the 13th. The Customer support person said she would cancel the reservation. I asked if she knew why I wasn't able to cancel the reservation online, but she didn't mention a reason. The only reason I wanted to know was if it was for a common situation that could be easily remedied.

The cancellation was done quickly and courteously. I received an email confirmation and was able to check it online the next day.
by henry5387 rate this post as useful

Re: Unable to cancel Japanican hotel 2021/4/25 05:18
Thanks for the followup. Makes Japanican look good again :)
Too bad you weren't told a reason, but at least you got it resolved.
by thany rate this post as useful

Re: Unable to cancel Japanican hotel 2021/5/3 12:12
Thanks for taking the time to update back the situation. I'm sure it'll help more people dealing with similar stuff, and also restore japanican rep.
by nders (guest) rate this post as useful

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