iphone 6 unlock

hi friends
I had purchased an iphone contract with docomo in last year august. now i will be out of japan for a year for my exchange program in US.
i have legally terminated contract and paid the penalty etc.
how can I use the phone in US.
I have already left japan and will be reaching back after a year only. I could not get a clear answer while in japan.
is there any possibility of getting my phone unlocked while away from japan. will docomo help. I dont want to go for illegal unlocking.
regards
Praachi Jain

See https://www.nttdocomo.co.jp/support/procedure/simcard/unlock_dcm/

is there any possibility of getting my phone unlocked while away from japan. will docomo help. I dont want to go for illegal unlocking.

It is theoretically possible to do it from outside Japan over the internet or by phone, although there are several restrictions that in practice may make it difficult (namely payment). The request must be made within 3 months of cancelling your contract. More info here:

https://www.nttdocomo.co.jp/support/procedure/simcard/unlock_dcm/20150...

Note to those in similar situations, the major carriers can unlock most phones for use while travelling overseas. Also, if you will spend several months outside Japan it is possible to suspend your phone contract rather than cancelling it. That way you avoid fees and charges when you are gone and can pick up your contract where you left off.

hi friends i have similar issue with soft bank as carrier. I had a contarct with softbank and i have completed all formalities of cancelling the contract. is there any possibility of getting it officially unlocked to be used in US. I am presently in US and will be returning to japan after 12 months. I had some real language issues so could not complete my enquiries with softbank while i was in japan. any help or suggestions will be highly appreciated. regards manish

Softbank was very late to the unlocking game, and only the most recent softbank iphones are unlockable. The 6s is unlockable but I'm not sure if the 6 is. Either way they have the same basic unlock policies as docomo, so you'll have to contact them to see if you'll be able to do it from abroad.

hi yll and others
thanks for ur replies. can somebody send me e mail id where i can send mail in english as their website fail to mention any mail id for support.
regards
manish

I'm not sure if they offer english email support, however you can contact them at these numbers:

http://www.softbank.jp/en/mobile/support/contact/