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Reset password My Docomo online account 2017/1/8 03:15
I forgot the password for My Docomo online account and it locked me out. It said I had to unlock my account, but the instructions in Japanese were too confusing for me.

Can anyone give easy instructions for how to unlock my account and reset my password?

If this helps, this is what I found online.

または、mopera U接続端末
「My docomo(お客様サポート)」を選択して下さい。
by S.M. (guest)  

Re: Reset password My Docomo online account 2017/1/8 10:10
When you have a phone contract with Docomo,
Open the screen "ID/パスワードを忘れた方".
Click/tap "パスワードを再設定する".
You can make the system send you an email with temporary password. Login using temporary password and reset your password.
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