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Rakuten reservation mail question 2019/5/22 13:17
I often use the Japanese version of Rakuten Travel to make hotel reservations in Japan.

However, I recently got a reservation mail where it states below the total rate in red text:


Google translates it to
"The card can not be used locally. Please be careful."

I am not really sure of the true meaning, as I do not rely on Google fully. Does it mean the reservation is not valid because they cannot validate my card or will I have to use cash to pay the reservation?
by Minou (guest)  

Re: Rakuten reservation mail question 2019/5/22 14:47
It means you cannot pay by card at check-in. You can pay by card in advance on the Rakuten website, or cash at check-in.
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