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How to cancel an old contract with U-mobile
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2020/4/7 18:26
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Hi everyone !
I have lived in Japan for 2 years between 2015 and 2017. During this time I had, and still have, a contract with U-mobil. I kept it for a time but now it really is time for a cancellation.
I am back in my homeland for several years now. How can I cancel online or with phone ?
Also I'm kinda struggling with kanjis so I couldn't find any option on the website
Thank you for your help !
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by Sebastian V Parot (guest)
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Re: How to cancel an old contract with U-mobile
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2020/4/8 22:16
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Well thank you but I have another problem:
I don't have any way to connect to the website nor I have any SIM number.
Is there another way ? Maybe a form, a phone number, customer service. If possible in english.
Thank you again !
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by Sebastian V Parot (guest)
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Re: How to cancel an old contract with U-mobile
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2020/4/8 22:23
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They don't have "English customer service". If they did, you wouldn't be able to enjoy their service for a reasonable price.
If you don't have a connection to the internet, how did you posted your question and following comment here?
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by .. (guest)
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Re: How to cancel an old contract with U-mobile
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2020/4/9 18:23
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I do have a connection. It's the information for the connection I don't have. ID, password or SIM number.
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by Sebastian V Parot (guest)
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