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Tofuku-ji early morning visit 2023/10/2 00:50
Konnichiwa.

I am trying to purchase tickets for an early morning visit of Tofuku-ji for Nov. 19. I created a Smart Ex account as instructed, and downloaded the app for it as well.

When I attempt to purchase, following the prompts, I am unable to reach a purchase page. After entering my account information, I get a page that says ISE900.

Any ideas?

I get the same error when I try purchasing To-ji evening illumination tickets.

Arigato gozaimasu.
by TPJapan  

Re: Tofuku-ji early morning visit 2023/10/2 08:05
Are you trying from outside Japan with a non-Japanese credit card?
by H (guest) rate this post as useful

Re: Tofuku-ji early morning visit 2023/10/2 09:40
Yes, I am in the United States and am using an American credit card. I was able to create an account on the Smart Ex website, but am having trouble booking.
by TPJapan rate this post as useful

Re: Tofuku-ji early morning visit 2023/10/3 10:35
They don't have an e-mail address, but they have multiple SNS.
Maybe if you send a message, you might get an answer.
A link is pasted at the bottom of the URL below.
https://souda-kyoto.jp/sitemap.html
Since it is operated by JR Tokai, it may be okay here.
https://jr-central.co.jp/info/orange/input
by haro1210 rate this post as useful

Re: Tofuku-ji early morning visit 2023/10/3 12:42
As I checked their Japanese page

https://recommend.jr-central.co.jp/zurashi-tabi/activity/aw791.html

it says

STEP1. ‘Ώۂ̗·s€•i‚πw“όŒγA—·s‰οŽΠ‚©‚ηu—\–ρ”ԍ†(‚¨–⍇‚Ή”ԍ†)v‚ͺ“Ν‚­

After you purchase the appropriate travedl package, you will receive the "reservation number (inquiry number).


So I think this early morning visit is not for everyone but for those who purchased the package (maybe such as from Tokyo using JR Tokai's Shinkansen and include a few nights stay).

I tried to proceed in the Japanese page, but I was requested the reservation number which of course I don't have, so I can't proceed any further.

So you might better forget about this specific tour. Instead you can visit Komyoin located south of the Tofukuji which opens at 7:00. This is a “ƒ“ͺ (sub-temple) belonging to the Tofukuji complex, and famous for the beautiful garden. Admission fee is around 300 yen per person.
by frog1954 rate this post as useful

Re: Tofuku-ji early morning visit 2023/10/8 21:01
I wonder if youfre hitting a problem with your ticket purchase at the 3d secure secondary system?
https://smart-ex.jp/en/reservation/reserve_smart/3dsecure/

Hope this helps

Janis from Scotland
by Janis (guest) rate this post as useful

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