How’s japanican.com?

Hi everyone, I've been trying to book a trip to Kyoto on japanican.com for a few weeks now. However, every time I click OK after inputting my information I get a server runtime error. I've e-mailed japanican about it a few times but they don't seem to be very accommodating. Meanwhile I'm counting down the days I have left to book something (which today is exactly one month away). Does anyone have experience with this website? Are they legit? And perhaps other people here who experienced the same issue? Thanks

Japanican is not the only booking web service.

try these service too

Rakuten travel
http://travel.rakuten.co.jp/en/

asianrooms
http://www.asiarooms.com/japan/kyoto.html

Hi
I booked 2 hotels 2 days ago ok with no issues and they sent e mails to my address
with correct details.
I also booked using Rakutan
as well. Have used my booking number since to see if my booking was ok and it worked fine. They did not send me e mails though which I thought they would.

Yeah it's really strange, I've tried to book on japanican many times, using different browsers, on different computers and even different accounts and personal information, it doesn't matter, I ALWAYS get an error... I just don't get it.

Hey small town boy, which browser did you use?

Hi
Just used google and went to
the site japanican.com site
no problems and entered my details in fill. Got message
saying no gaps in phone numbers and corrected that
and it worked fine.
Theres another good site I check to called Japanhotel.net
which is also very good and
have English speaking staff.
Asiarooms have been ok for me in past to. I check at least
3 sites before booking hotels.
Good luck
ps did you speak in person to someone? or just fax/ e mail.