It is strongly recommended to pack lightly when traveling around Japan. Most trains do not provide space for bulky luggage, and even though the accessibility situation at stations has improved considerably over recent years, some platforms are not equipped with escalators or elevators or you might have to make a detour to get to one. Traveling light also avoids reliance on large sized coin lockers, which are less readily available than smaller sized coin lockers at many stations.

Luggage Services
Tokyo
Leave Your Luggage at the Voyagin Office in Ikebukuro
Avoid the hassle of carrying around your luggage in Tokyo! You can conveniently and safely store your personal bags, luggage, backpacks, suitcases, and so on at our office.
Osaka
Namba Hands-Free Center is in the center of Namba area
Namba Hands-Free Center is in the heart of Namba. We keep your baggage 500JPY per day. No need to find a large coin locker. 3min walk from Namba Station.

Luggage on transportation

On trains

There is not much room for large suitcases on urban and long-distance trains especially during rush hours. Some exceptions are airport trains such as the Narita Express and Haruka, and an increasing number of shinkansen in eastern Japan, which have designated storage space for large luggage. Therefore it is recommended not to bring large suitcases, strollers, music instruments and sport equipment onto trains.

According to JR regulations, each passenger may bring up to two pieces of luggage onto trains, not including smaller bags. Each piece of luggage may not weigh more than 30kg, and its three dimensions (length, width and depth) may not add up to more than 250cm, while its length may not exceed 200cm.

The airport trains are some of the few trains with dedicated storage space

Most trains have overhead shelves for luggage to be placed on. On shinkansen trains, the shelves are typically about 40cm high and 60cm deep and able to accommodate relatively large items, but on other trains they are often smaller. Furthermore, on many shinkansen trains the leg room is surprisingly spacious and may be large enough for your legs and a mid-sized suitcase, although this may not be the most comfortable solution.

Last but not least, there is usually space for two or three large suitcases behind the last row of seats in each car on most long distance trains. For security and convenience reasons, however, only passengers sitting in the last row of seats are supposed to place their luggage into the space behind their seats.

The space behind the last row of seats is supposed to be used only by passengers using these seats

A new rule for oversized luggage will come into effect in May 2020 along the Tokaido/Sanyo/Kyushu Shinkansen, which connects Tokyo with Kyoto, Osaka and Kyushu (see map below). Passengers with oversized luggage, i.e. luggage pieces whose height, width and depth add up to more than 160cm, will be required to make a seat reservation in the last row of seats. It will not be possible to bring oversized luggage into non-reserved cars.

Passengers without a reservation for their oversized luggage will be asked to move their luggage to a space specified by the train conductor and pay a 1000 yen surcharge which is not covered by the Japan Rail Pass. It will be possible to make reservations in advance at ticket offices or through the smartEX app. No plans have been announced to introduce a similar system on other train lines.

On buses

Most airport and highway buses have separate compartments for large pieces of luggage, but may enforce a maximum of one or two pieces per person. In addition, smaller bags can be carried onto the bus. On city buses, there is no designated space for luggage, and it would be cumbersome to board them with large items, especially during the busy times of the day.

On airplanes

The luggage policy on domestic flights differs by the airlines. Most airlines allow their passengers to bring a reasonable amount of check-in and carry-on luggage for free, but some of the low-cost carriers have very strict luggage rules and charge fees for check-in luggage.

Taxis

Most taxis are able to carry multiple, large suitcases in their trunks and can be a convenient way to avoid uncomfortable walks, train or bus rides to one's hotel.

Rental Cars

Outside of the large cities, rental cars are a convenient way to free oneself from the hassle of carrying around bags and searching for storage options.

Interior of a shinkansen car

Luggage storage

Luggage storage counters can be found at airports and usually charge between 500 and 1000 yen per piece and day, depending on the size of the item. Some larger train stations have manned storage counters too and typically charge about the same for luggage handling. Unlike at airports where luggage can be stored over multiple days, the storage counters at stations often require same-day pick-up.

Coin lockers come in various sizes and can be found at virtually every train station and at the entrances to some tourist attractions, but are not always available in large formats. Below are the three most common coin locker types (typical sizes are given as height x width x depth):

  • Small
    approx. 35cm x 34cm x 57cm (13in x 13in x 22in)
    by far the most common size, found in large numbers at virtually all stations
  • Medium
    approx. 57cm x 34cm x 57cm (22in x 13in x 22in)
    available in moderate numbers at major stations
  • Large
    approx. 117cm x 34cm x 57cm (44in x 13in x 22in)
    available in small numbers at major stations

The cost of coin lockers is based on calendar days (midnight to midnight) and is typically 300 yen for small lockers, 400 yen for medium lockers and 500-600 yen for large lockers per calendar day. In other words, if you use a small locker overnight, you will have to pay an additional 300 yen when picking up your luggage the following day. Lockers are emptied by station staff after three days.

To use a coin locker, 1) find an empty one, 2) put in your luggage, 3) insert the coins (100 yen coins only), 4) close the door and turn the key and 5) take the key with you. Always keep some 100 yen coins with you, if you are a frequent user of coin lockers. In recent years, there has been an increase in coin lockers that can be paid with IC cards, such as Suica and Pasmo.

Coin lockers that can be used with IC cards

Luggage delivery

Door-to-door delivery services (takuhaibin) can be a comfortable alternative to carrying around luggage. Deliveries can be made nationwide to/from airports, convenience stores, hotels, service centers and private homes. Next-day delivery is the usual case, but over very large distances and in very remote areas deliveries can take up to three days. It is possible to specify the date and time frame that you want your luggage to be delivered. Read more about takuhaibin services.

Baggage delivery services are also offered at some popular tourist spots, such as:

  • Kyoto
    For around 1000 yen per piece, same-day delivery of luggage is possible between the luggage counter of Kyoto Station and hotels across Kyoto, as well as between hotels in Kyoto.
  • Tokyo
    For around 1800 yen per piece, same-day delivery of luggage is possible between the Sagawa luggage counter of Tokyo Station (near the Nihonbashi Exit) and hotels across Tokyo and from Tokyo Station to Haneda Airport. Next-day delivery to Narita Airport and regular delivery services are also available.
  • Hakone
    For between 800 and 1500 yen per piece, same-day delivery of luggage is possible between Hakone-Yumoto Station and hotels around Hakone.
  • Tateyama Kurobe Alpine Route
    For between 1500 and 2000 yen per piece, same-day delivery of luggage is possible between Toyama Station, Tateyama Station, Shinano-Omachi Station and several hotels located along the Tateyama Kurobe Alpine Route.
  • Kiso Valley
    For 1000 yen per piece, same-day delivery of luggage is possible between Tsumago and Magome for those who intend to walk along the Old Nakasendo between the two towns. The service is not available during winter.
Delivery service counters at Kansai Airport