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The Gotemba Premium Outlets are Japan's most popular outlet mall, located in Gotemba City at the base of Mount Fuji, not far from Hakone. The mall features around 300 stores and restaurants, a food court, a 50 meter high Ferris wheel, a hotel and a public hot spring bath.

The stores found at the Premium Outlets are the outlets of internationally known brands of fashion, sports, food, household goods and electronics, and range from everyday items to luxury goods. The prices are not ridiculously cheap, but they are better on average than what you will find at regular retail shops in Japan. Overall it is a nice place for a day of shopping, with a lot of variety and reasonable prices.

Getting there and around

The Gotemba Premium Outlets are located on the outskirts of Gotemba City not far from Hakone. A free shuttle bus operates every 15 minutes between the mall and JR Gotemba Station, stopping at the Tomei-Gotemba IC (interchange or expressway exit) along the way.

From Hakone

Odakyu Hakone Highway Bus operates 1-2 buses per hour from Hakone to Gotemba Station (bus lines V and W), from where you can catch the free shuttle bus to the outlets. Major stops in Hakone include Togendai at the shores of Lake Ashinoko (30 minutes, 1040 yen to Gotemba) and Sengoku (20 minutes 720 yen to Gotemba). Buses are bound for Shinjuku and covered by the Hakone Free Pass between Hakone and Gotemba.

When coming from Hakone-Yumoto, take a Togendai-bound Hakone Tozan Bus on line T to Sengoku (20 minutes, 760 yen, covered by the Hakone Free Pass), where you can transfer to the Odakyu Hakone Highway Bus (see above).

Alternatively, Hakone Tozan Bus operates hourly, direct buses between Yunessun, Gora Station and the Gotemba Premium Outlets (bus lines S, L and M, 45 minutes, 1010 yen from Gora Station, covered by the Hakone Free Pass).

From Tokyo by bus

There are one to six direct buses per day each from Tokyo Station, Shinjuku Station and Ueno Station to the outlets. The one way trip takes about 90 minutes and costs around 1800 yen. A round trip ticket is available for around 3300 yen. Note that some of these buses require advance reservations.

Alternatively, frequent buses from Tokyo and Shinjuku Stations in direction of Hakone and Shizuoka stop at the Tomei-Gotemba IC along the way, from where it is a short, free shuttle bus ride to the outlets. The one way trip to Gotemba takes about 100 minutes and costs around 1600-1700 yen. Less frequent buses to Gotemba also depart from Haneda Airport and Narita Airport.

For more detailed bus information, check out the official website. Online reservations for some of the buses can be made through Willer and Japan Bus Online.

From Tokyo by train

The fastest method is to take the Mount Fuji Limited Express from Odakyu Shinjuku Station to Gotemba Station and transfer to the free shuttle bus to the outlets. The trip takes around 100 minutes and costs about 3000 yen. Since this train partly travels over non-JR railway tracks, Japan Rail Pass holders must pay a supplement fee when using this train.

Alternatively, from Tokyo or Shinjuku Station take a train on the JR Tokaido Line or JR Shonan Shinjuku Line respectively to Kozu Station and transfer to the JR Gotenba Line to Gotemba Station (about 150 minutes, 1980 yen, fully covered by the Japan Rail Pass). From there take the free shuttle bus to the outlets.

The cheapest method is to take the Odakyu Main Line from Shinjuku Station to Shin-Matsuda Station, walk to nearby JR Matsuda Station, and take the JR Gotemba Line to Gotemba Station (1300 yen, about 2 hours one way). From Gotemba Station use the free shuttle bus to the outlets.

How to get to and around Hakone

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Hotels around Hakone

Top rated in Hakone
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    • Yoshimatsu
      Luxury
      Surrounded by bamboo trees and hills, Yoshimatsu is a traditional Sukiya-style Ryokan (inn) with beautiful outdoor hot spring baths. Overlooking Mt. Fuji and Lake Ashi, it provides a free shuttle from Hakone Machi Bus Station. Fitted with tatami-mat flooring, these classic Japanese-style rooms are equipped with a flat-screen TV and Yukatas (Japanese-style bathrobes). En suite bathrooms have a bathtub. Yoshimatsu is a 5-minute walk from Lake Ashinoko Cruise Station and a 9-minute walk from Lake Ashinoko. It is within a 15-minute walk from Onshi Hakone Park and an 8-minute drive from Narukawa Museum. Breakfast and dinner are served to the guest rooms or in the main dining room upon request. These special Kyoto-style set meals are prepared according to the season's freshest ingredients. Guests can enjoy a relaxing stroll around the landscaped gardens and koi ponds. The hotel also provides massage, karaoke rooms and free parking. Free Wi-Fi is available at the lounge.
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    • Hakone Villa Bizan
      Mid-range
      Featuring a restaurant, bar, shared lounge and free WiFi, Hakone Villa Bizan is located in Hakone, 600 metres from Hakone Shrine and 1.7 km from Hakone Checkpoint. Boasting family rooms, this property also provides guests with a terrace. Each room comes with a balcony. At the hotel, each room is equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. The rooms come with a kettle, while some rooms are equipped with a kitchen with a microwave and a stovetop. Guest rooms at Hakone Villa Bizan are equipped with a seating area. An American breakfast is available daily at the accommodation. Lake Ashi is 2.7 km from Hakone Villa Bizan, while Hakone Open-Air Museum is 9 km away. The nearest airport is Tokyo Haneda International Airport, 110 km from the hotel.
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    • Onsen Guest House Tsutaya
      Budget-friendly
      Featuring 2-star accommodation, Onsen Guest House Tsutaya is situated in Hakone, 7 km from Hakone Lalique Museum and 7 km from Hakone Botanical Garden of Wetlands. Among the facilities at this property are a 24-hour front desk and a shared kitchen, along with free WiFi throughout the property. Private parking can be arranged at an extra charge. The ryokan offers a hot spring bath. Owakudani Valley is 9 km from Onsen Guest House Tsutaya, while Pola Museum is 25 km from the property. The nearest airport is Tokyo Haneda International Airport, 99 km from the accommodation.
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    • okcs Retreat Hakone villa
      Luxury
      Okcs Retreat Hakone villa in Hakone provides adults-only accommodation with a restaurant, a shared lounge and a garden. Among the facilities at this property are a 24-hour front desk and room service, along with free WiFi throughout the property. The property is allergy-free and is set 400 metres from Venetian Glass Museum. All guest rooms come with air conditioning, a fridge, a minibar, a kettle, a bidet, slippers and a desk. The rooms are equipped with a coffee machine and a private bathroom with a shower and a hairdryer, while certain rooms also offer a kitchen. At the ryokan every room is fitted with bed linen and towels. Guests at okcs Retreat Hakone villa can enjoy a buffet breakfast. The accommodation offers 4-star accommodation with a hot spring bath and terrace. Guests at okcs Retreat Hakone villa will be able to enjoy activities in and around Hakone, like hiking and cycling. Pola Museum is 1.7 km from the ryokan, while Hakone Lalique Museum is 1.8 km from the property.
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    • MEIBI Hakone Yumoto
      Mid-range
      MEIBI Hakone Yumoto has river views, free WiFi and free private parking, situated in Hakone, 10 km from Hakone Open-Air Museum. All units here are air-conditioned and feature a flat-screen TV, a living room, a well-equipped kitchen with a dining area, and a private bathroom with bidet, slippers and a hairdryer. A microwave, a fridge and stovetop are also available, as well as a kettle. Hiking can be enjoyed nearby. Hakone Gora Park is 10 km from the holiday home, while Hakone Shrine is 12 km from the property. The nearest airport is Tokyo Haneda International Airport, 93 km from MEIBI Hakone Yumoto.
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    • Hakone HOSTEL1914
      Budget-friendly
      Situated in Hakone, a 29-minute walk from Hakone Open-Air Museum, Hakone HOSTEL1914 has a shared lounge. The property is around a 36-minute walk from Hakone Gora Park, 7.9 km from Owakudani Valley and 6.1 km from Pola Museum. Venetian Glass Museum is 5.4 km from the property. With a shared bathroom, rooms at the hostel also offer free WiFi. Hakone Botanical Garden of Wetlands is 7.1 km from Hakone HOSTEL1914, while Hakone Lalique Museum is 6.6 km away. Tokyo Haneda International Airport is 73 km from the property.
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    • Hakone Mori No Yado
      Budget-friendly
      Hakone Mori No Yado features a restaurant, bar, a shared lounge and garden in Hakone. Featuring family rooms, this property also provides guests with a terrace. Free WiFi is available and private parking can be arranged at an extra charge. Complete with a shared bathroom, the units at the guest house come with air conditioning, and some rooms come with a seating area. Guest rooms feature bed linen. Guests at Hakone Mori No Yado can enjoy an American breakfast. You can play table tennis at the accommodation, and the area is popular for hiking. Hakone Open-Air Museum is 2.1 km from Hakone Mori No Yado, while Hakone Gora Park is 2.4 km away. The nearest airport is Tokyo Haneda International Airport, 101 km from the guest house.
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    • Masutomi Ryokan
      Mid-range
      Just a 5-minute walk from Hakone Yumoto Train Station, Masutomi Ryokan features open-air hot spring baths, spacious guest rooms and free Wi-Fi. Guests can reserve the rooftop bath at an additional fee. On-site parking is available for free. The ryokan provides Japanese-style rooms with traditional futon bedding and rooms with Western beds and a tatami (woven-straw) seating area. A TV and a telephone are equipped in all rooms, and bathroom is shared with other guests. Ryokan Masutomifs front desk is open 24 hours, and gift items can be purchased at the on-site souvenir shop. Drink vending machines can be used. The property is a 20-minute drive from O-wakudani and Lake Ashifs Sightseeing Cruise Pier. Traditional Japanese meals are prepared with organic vegetables and fresh seafood, and served in the on-site Fukuryu-an restaurant.
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    • Fukuzumiro
      Luxury
      Fukuzumiro features an authentic Japanese atmosphere, natural hot spring baths and traditional Japanese-style rooms with garden or river views. It's a 15-minute walk from Hakone Yumoto Station. Rooms at Fukuzumiro feature tatami (woven-straw) flooring and traditional futon bedding. Each guest room is equipped with a Handy Phone so guests can stay connected to WiFi during their entire stay and make international calls to select countries for free. A TV and a refrigerator are also included in rooms. Bathrooms and toilets are shared. Guests can relax in public hot spring baths, or enjoy one for private use (subject to availability). Spa hotel Fukuzumiro provides luggage storage, and it offers drink vending machines. Fukuzumiro offers traditional Japanese multi-course dinners with seasonal local dishes. Beverages can be enjoyed at Bar Kikyo. Japanese inn Fukuzumiro is a 30-minute walk from Amida-ji Temple.
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    • Gran Terrace Le Lien Hakone
      Budget-friendly
      Located in Hakone, 1.7 km from Hakone Gora Park, Gran Terrace Le Lien Hakone provides accommodation with a restaurant, free private parking, a garden and a spa and wellness centre. Each accommodation at the hotel has mountain views, and guests can enjoy access to a terrace and to a hot spring bath. The air-conditioned rooms provide a sea view and come with a desk and free WiFi. At the hotel, each room includes a wardrobe, a flat-screen TV and a shared bathroom. All units will provide guests with a fridge. Continental breakfast options are available daily at Gran Terrace Le Lien Hakone. Pola Museum is 1.9 km from the accommodation, while Owakudani Valley is 3.3 km away. The nearest airport is Oshima Airport, 83 km from Gran Terrace Le Lien Hakone.
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