Home
Back

The Gotemba Premium Outlets are Japan's most popular outlet mall, located in Gotemba City at the base of Mount Fuji, not far from Hakone. The mall features around 300 stores and restaurants, a food court, a 50 meter high Ferris wheel, a hotel and a public hot spring bath.

The stores found at the Premium Outlets are the outlets of internationally known brands of fashion, sports, food, household goods and electronics, and range from everyday items to luxury goods. The prices are not ridiculously cheap, but they are better on average than what you will find at regular retail shops in Japan.

Overall it is a nice place for a day of shopping, with a lot of variety and reasonable prices. Most of the stores accept credit cards such as Visa, Mastercard, American Express and Diners. Coin lockers are available.

Getting there and around

The Gotemba Premium Outlets are located on the outskirts of Gotemba City not far from Hakone. A free shuttle bus operates every 15 minutes between the mall and JR Gotemba Station, stopping at the Tomei-Gotemba IC (interchange or expressway exit) along the way.

From Hakone

Odakyu Hakone Highway Bus operates two buses per hour from Hakone to Gotemba Station (bus lines V and W), from where you can catch the free shuttle bus to the outlets. Major stops in Hakone include Togendai at the shores of Lake Ashinoko (30 minutes, 1040 yen to Gotemba) and Sengoku (20 minutes 720 yen to Gotemba). Buses are bound for Shinjuku and covered by the Hakone Free Pass between Hakone and Gotemba.

When coming from Hakone-Yumoto, take a Togendai bound Hakone Tozan Bus on line T to Sengoku (20 minutes, 760 yen, covered by the Hakone Free Pass), where you can transfer to the Odakyu Hakone Highway Bus (see above).

Alternatively, Hakone Tozan Bus operates almost hourly, direct buses between Yunessun, Gora Station and the Gotemba Premium Outlets (bus lines S, L and M, 45 minutes, 1010 yen from Gora Station, covered by the Hakone Free Pass).

From Tokyo by bus

There are one to five direct buses per day each from Tokyo Station, Shinjuku Station, Ikebukuro Station and Shinagawa Station to the outlets. The one way trip takes about 90 minutes and costs around 1800 yen. A round trip ticket is available for around 3300 yen. Note that some of these buses require advance reservations.

Alternatively, frequent buses from Tokyo and Shinjuku Stations in direction of Hakone and Shizuoka stop at the Tomei-Gotemba IC along the way, from where it is a short, free shuttle bus ride to the outlets. The one way trip to Gotemba takes about 100 minutes and costs around 1600-1700 yen. Less frequent buses to Gotemba also depart from Haneda Airport and Narita Airport.

For more detailed bus information, check out the official website. Online reservations for some of the buses can be made through Willer and Japan Bus Online.

From Tokyo by train

The fastest method is to take the Mount Fuji Limited Express from Odakyu Shinjuku Station to Gotemba Station and transfer to the free shuttle bus to the outlets. The trip takes around 100 minutes and costs about 3000 yen. Since this train partly travels over non-JR railway tracks, Japan Rail Pass holders must pay a supplement fee when using this train.

Alternatively, from Tokyo or Shinjuku Station take a train on the JR Tokaido Line or JR Shonan Shinjuku Line respectively to Kozu Station and transfer to the JR Gotenba Line to Gotemba Station (about 150 minutes, 1980 yen, fully covered by the Japan Rail Pass). From there take the free shuttle bus to the outlets.

The cheapest method is to take the Odakyu Main Line from Shinjuku Station to Shin-Matsuda Station, walk to nearby JR Matsuda Station, and take the JR Gotemba Line to Gotemba Station (1300 yen, about 2 hours one way). From Gotemba Station use the free shuttle bus to the outlets.

How to get to and around Hakone

Hours and Fees

Hours

Closed

Hotels around Hakone

Top rated in Hakone
Budget:
    • Guesthouse Hakone Nennekoya
      Budget-friendly
      Housed in a renovated traditional building located in the Hakone area, Guesthouse Hakone Nennekoya is located a 3-minute walk from Miyagino Eigyosho-mae Bus Stop. This cosy accommodation offers free WiFi in all areas. It provides dormitory-type and Japanese-style rooms, a shared kitchen and a communal lounge which comes with complimentary drinks. Guests can make a visit to the Hakone Open Air Museum located a 7-minute bus ride away. Lake Ashi and Hakone Yumoto Train Station are a 20-minute bus ride away. JR Odawara Station is a 35-minute bus ride away. Hot spring bathhouses, a convenience store and restaurants can be reached within a 5-minute walk. The shared kitchen is equipped with a microwave, a fridge and an electric kettle. Washing machines are also available for use free of charge. Luggage can be stored for free upon request. Rooms are simply furnished and come with towels and linen. A garden view or mountain view can be enjoyed from the guestrooms. Bathroom facilities are shared.
      View on Booking.com
      9.5Booking.com
    • Gyokutei
      Luxury
      Situated atop a hill in Hakone, Gyokutei offers an authentic Japanese accommodation with an indoor hot spring bath. Hakoneyumoto Train Station is a leisurely 8-minute walk from the ryokan. All rooms feature tatami (woven-straw) flooring and traditional futon bedding. Each are equipped with a flat-screen TV, a refrigerator and a private bathroom with a bath, shower and free toiletries. Extras include slippers, a hair dryer and yukata robes. Luggage storage space, a massage service and a garden are all on offer at Gyokutei Ryokan. For dinner, traditional kaiseki (multi-course) meals are served in guest rooms. Hakone Open-air Museum is 50-minute train ride away on the Hakone Tozan Line, while Hakone Gora Park is 55-minute train ride from the property. Lake Ashi is a 30-minute drive away.
      View on Booking.com
      9.4Booking.com
    • Field Hakone Resort
      Mid-range
      Open in April 2017, Field Hakone Resort is set in Hakone, a 6-minute walk from Sengokuannaishomae Bus Stop. Free WiFi is available throughout the property and free private parking is available on site. Each room at this guest house is air conditioned and is fitted with a flat-screen TV. You will find a kettle in the room. The rooms are fitted with a private bathroom with a bath and bidet, with slippers and free toiletries provided. You will find a shared lounge at the property. Hakone Botanical Garden of Wetlands is 800 metres from Field Hakone Resort, while Venetian Glass Museum is 1.3 km from the property. Tokyo Haneda International Airport is 76 km away.
      View on Booking.com
      9.3Booking.com
    • Yoshimatsu
      Luxury
      Surrounded by bamboo trees and hills, Yoshimatsu is a traditional Sukiya-style Ryokan (inn) with beautiful outdoor hot spring baths. Overlooking Mt. Fuji and Lake Ashi, it provides a free shuttle from Hakone Machi Bus Station. Fitted with tatami-mat flooring, these classic Japanese-style rooms are equipped with a flat-screen TV and Yukatas (Japanese-style bathrobes). En suite bathrooms have a bathtub. Yoshimatsu is a 5-minute walk from Lake Ashinoko Cruise Station and a 9-minute walk from Lake Ashinoko. It is within a 15-minute walk from Onshi Hakone Park and an 8-minute drive from Narukawa Museum. Breakfast and dinner are served to the guest rooms or in the main dining room upon request. These special Kyoto-style set meals are prepared according to the season's freshest ingredients. Guests can enjoy a relaxing stroll around the landscaped gardens and koi ponds. The hotel also provides massage, karaoke rooms and free parking. Free Wi-Fi is available at the lounge.
      View on Booking.com
      9.3Booking.com
    • Hakone Villa Bizan
      Mid-range
      Featuring a restaurant, bar, shared lounge and free WiFi, Hakone Villa Bizan is located in Hakone, 600 metres from Hakone Shrine and 1.7 km from Hakone Checkpoint. Boasting family rooms, this property also provides guests with a terrace. The rooms come with a balcony. At the hotel, each room is equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. Guest rooms at Hakone Villa Bizan are equipped with a seating area. An American breakfast is available daily at the accommodation. Lake Ashi is 2.7 km from Hakone Villa Bizan, while Hakone Open-Air Museum is 9 km away. The nearest airport is Tokyo Haneda International Airport, 78 km from the hotel.
      View on Booking.com
      9.3Booking.com
    • Gora Kadan
      Luxury
      Set in Hakonefs natural beauty, Gora Kadan is located a 5-minute walk from Gora Station on the Hakone Tozan Line. Guests can leisurely soak in the hot spring bath, relax with a massage treatment or have a karaoke session. Free WiFi and free private parking is available. Gora Kadan is a member of Relais & Chateaux. The 24-hour front desk at Kadan Gora offers free luggage storage, concierge service and currency exchange. Shuttle service to the ryokan is also available upon request. Guests have free access to the indoor pool and fitness centre. Featuring mountain views, all rooms are fitted with a flat-screen TV, an electric kettle and a fridge. Rooms also come with a private bathroom with free toiletries and a hairdryer. Some rooms have a seating area to relax in after a busy day. Guests can savour traditional Japanese meals featuring fresh seasonal ingredients and beautiful garnishes at the on-site restaurant. Popular attractions in the area like the Hakone Open Air Museum and Hakone Gora Park can be reached within a 10-minute walk. Lake Ashi is a 25-minute drive away while the nearest airport is Haneda Airport, a 100-minute drive from the property.
      View on Booking.com
      9.3Booking.com
    • Matsuzakaya Honten
      Luxury
      Set in Hakone, 4.2 km from Hakone Shrine, Matsuzakaya Honten offers accommodation with a restaurant, free private parking, a bar and a shared lounge. With a garden, the 4-star ryokan has air-conditioned rooms with free WiFi. The ryokan has a hot spring bath and a 24-hour front desk. At the ryokan, the rooms are equipped with a desk, a flat-screen TV, a shared bathroom, bed linen and towels. All guest rooms feature a safety deposit box. Guests at Matsuzakaya Honten can enjoy an Asian breakfast. The accommodation offers a terrace. Hakone Checkpoint is 5 km from Matsuzakaya Honten, while Hakone Open-Air Museum is 5 km from the property. The nearest airport is Tokyo Haneda International Airport, 76 km from the ryokan.
      View on Booking.com
      9.2Booking.com
    • Onsen Guest House Tsutaya
      Budget-friendly
      Featuring 2-star accommodation, Onsen Guest House Tsutaya is situated in Hakone, 7 km from Hakone Lalique Museum and 7 km from Hakone Botanical Garden of Wetlands. Among the facilities at this property are a 24-hour front desk and a shared kitchen, along with free WiFi throughout the property. Private parking can be arranged at an extra charge. The ryokan offers a hot spring bath. Owakudani Valley is 9 km from Onsen Guest House Tsutaya, while Pola Museum is 25 km from the property. The nearest airport is Tokyo Haneda International Airport, 74 km from the accommodation.
      View on Booking.com
      9.2Booking.com
    • MEIBI Hakone Yumoto
      Mid-range
      MEIBI Hakone Yumoto has river views, free WiFi and free private parking, situated in Hakone, 10 km from Hakone Open-Air Museum. All units here are air-conditioned and feature a flat-screen TV, a living room, a well-equipped kitchen with a dining area, and a private bathroom with bidet, a hairdryer and free toiletries. A microwave, a fridge and stovetop are also available, as well as a kettle. Hiking can be enjoyed nearby. Hakone Gora Park is 10 km from the holiday home, while Hakone Shrine is 12 km from the property. The nearest airport is Tokyo Haneda International Airport, 70 km from MEIBI Hakone Yumoto.
      View on Booking.com
      9.2Booking.com
    • Hakone Yuyado Zen
      Luxury
      Located in Hakone, 2.8 km from Owakudani Valley, Hakone Yuyado Zen provides accommodation with a restaurant, free private parking, a bar and a shared lounge. 3.7 km from Hakone Lalique Museum and 3.9 km from Hakone Botanical Garden of Wetlands, the property offers a garden and a terrace. The accommodation features a hot spring bath, room service and free WiFi. The ryokan will provide guests with air-conditioned rooms offering a desk, a kettle, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At Hakone Yuyado Zen every room has bed linen and towels. An Asian breakfast is available daily at the accommodation. Venetian Glass Museum is 4.2 km from Hakone Yuyado Zen, while Pola Museum is 5 km away. The nearest airport is Tokyo Haneda International Airport, 78 km from the ryokan.
      View on Booking.com
      9.2Booking.com