The Gotemba Premium Outlets are Japan's most popular outlet mall, located in Gotemba City at the base of Mount Fuji, not far from Hakone. The mall features around 300 stores and restaurants, a food court, a 50 meter high Ferris wheel, a hotel and a public hot spring bath.

The stores found at the Premium Outlets are the outlets of internationally known brands of fashion, sports, food, household goods and electronics, and range from everyday items to luxury goods. The prices are not ridiculously cheap, but they are better on average than what you will find at regular retail shops in Japan. Overall it is a nice place for a day of shopping, with a lot of variety and reasonable prices.

Getting there and around

The Gotemba Premium Outlets are located on the outskirts of Gotemba City not far from Hakone. A free shuttle bus operates every 15 minutes between the mall and JR Gotemba Station, stopping at the Tomei-Gotemba IC (interchange or expressway exit) along the way.

From Hakone

Odakyu Hakone Highway Bus operates 1-2 buses per hour from Hakone to Gotemba Station (bus lines V and W), from where you can catch the free shuttle bus to the outlets. Major stops in Hakone include Togendai at the shores of Lake Ashinoko (30 minutes, 1040 yen to Gotemba) and Sengoku (20 minutes 720 yen to Gotemba). Buses are bound for Shinjuku and covered by the Hakone Free Pass between Hakone and Gotemba.

When coming from Hakone-Yumoto, take a Togendai-bound Hakone Tozan Bus on line T to Sengoku (20 minutes, 840 yen, covered by the Hakone Free Pass), where you can transfer to the Odakyu Hakone Highway Bus (see above).

Alternatively, Hakone Tozan Bus operates hourly, direct buses between Yunessun, Gora Station and the Gotemba Premium Outlets (bus lines S, L and M, 45 minutes, 1120 yen from Gora Station, covered by the Hakone Free Pass).

From Tokyo by bus

There are one to six direct buses per day each from Tokyo Station, Shinjuku Station and Ueno Station to the outlets. The one way trip takes about 90 minutes and costs around 1800 yen. A round trip ticket is available for around 3300 yen. Note that some of these buses require advance reservations.

Alternatively, frequent buses from Tokyo and Shinjuku Stations in direction of Hakone and Shizuoka stop at the Tomei-Gotemba IC along the way, from where it is a short, free shuttle bus ride to the outlets. The one way trip to Gotemba takes about 100 minutes and costs around 1600-1700 yen. Less frequent buses to Gotemba also depart from Haneda Airport and Narita Airport.

For more detailed bus information, check out the official website. Online reservations for some of the buses can be made through Willer and Japan Bus Online.

From Tokyo by train

The fastest method is to take the Mount Fuji Limited Express from Odakyu Shinjuku Station to Gotemba Station and transfer to the free shuttle bus to the outlets. The trip takes around 100 minutes and costs about 3000 yen. Since this train partly travels over non-JR railway tracks, Japan Rail Pass holders must pay a supplement fee when using this train.

Alternatively, from Tokyo or Shinjuku Station take a train on the JR Tokaido Line or JR Shonan Shinjuku Line respectively to Kozu Station and transfer to the JR Gotenba Line to Gotemba Station (about 150 minutes, 1980 yen, fully covered by the Japan Rail Pass). From there take the free shuttle bus to the outlets.

The cheapest method is to take the Odakyu Main Line from Shinjuku Station to Shin-Matsuda Station, walk to nearby JR Matsuda Station, and take the JR Gotemba Line to Gotemba Station (1300 yen, about 2 hours one way). From Gotemba Station use the free shuttle bus to the outlets.

How to get to and around Hakone

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Hotels around Hakone

Top rated in Hakone
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    • Yoshimatsu
      Luxury
      Surrounded by bamboo trees and hills, Yoshimatsu is a traditional Sukiya-style Ryokan (inn) with beautiful outdoor hot spring baths. Overlooking Mt. Fuji and Lake Ashi, it provides a free shuttle from Hakone Machi Bus Station. Fitted with tatami-mat flooring, these classic Japanese-style rooms are equipped with a flat-screen TV and Yukatas (Japanese-style bathrobes). En suite bathrooms have a bathtub. Yoshimatsu is a 5-minute walk from Lake Ashinoko Cruise Station and a 9-minute walk from Lake Ashinoko. It is within a 15-minute walk from Onshi Hakone Park and an 8-minute drive from Narukawa Museum. Breakfast is served in the guest rooms or in the private dining room which the property will assign. Dinner is served to the guest rooms. Dinner, Kyoto-style Kaiseki cuisine, and breakfast, Japanese set menu, are prepared according to the season's freshest ingredients. Guests can enjoy a relaxing stroll around the landscaped gardens and koi ponds. The hotel also provides massage, karaoke rooms and free parking. Free Wi-Fi is available at the lounge.
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    • Matsuzakaya Honten
      Luxury
      Matsuzakaya Honten offers a hot spring bath and free private parking, and is within 14 km of Hakone-Yumoto Station and 42 km of Shuzen-ji Temple. Among the facilities of this property are a restaurant, a 24-hour front desk and luggage storage space, along with free WiFi throughout the property. Guests can use the public bath and the open-air bath, or enjoy mountain views. The units in the ryokan are fitted with a coffee machine. There is a private bathroom with bath in some units, along with bathrobes, slippers and a hair dryer. All units will provide guests with air conditioning, a safety deposit box and a flat-screen TV. Guests at the ryokan can enjoy an Asian breakfast. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Kowakudani Station is 5.4 km from Matsuzakaya Honten. The nearest airport is Oshima Airport, 79 km from the accommodation.
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    • Hananoyado Fukuya
      Luxury
      Featuring free WiFi and a hot spring bath, Hananoyado Fukuya offers accommodation in Hakone. Free private parking is available on site. All rooms have a flat-screen TV. Certain rooms feature a seating area where you can relax. The rooms are equipped with a private bathroom equipped with a bath and shower. In addition, the hot spring bath can be reserved for private use after dinner. For your comfort, you will find free toiletries and a hair dryer. You will find a shared lounge at the property. Narukawa Museum is 100 metres from Hananoyado Fukuya, while Hakone Shrine is 800 metres from the property. The nearest airport is Haneda Airport, 78 km from the property.
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    • Gyokutei
      Luxury
      Situated atop a hill in Hakone, Gyokutei offers an authentic Japanese accommodation with an indoor hot spring bath. Hakoneyumoto Train Station is a leisurely 8-minute walk from the ryokan. All rooms feature tatami (woven-straw) flooring and traditional futon bedding. Each are equipped with a flat-screen TV, a refrigerator and a private bathroom with a bath, shower and free toiletries. Extras include slippers, a hair dryer and yukata robes. Luggage storage space, a massage service and a garden are all on offer at Gyokutei Ryokan. For dinner, traditional kaiseki (multi-course) meals are served in guest rooms. Hakone Open-air Museum is 50-minute train ride away on the Hakone Tozan Line, while Hakone Gora Park is 55-minute train ride from the property. Lake Ashi is a 30-minute drive away.
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    • Onsen Guest House Tsutaya
      Budget-friendly
      Boasting an open-air bath and views of mountain, Onsen Guest House Tsutaya is a recently renovated ryokan situated in Hakone, 6.5 km from Hakone-Yumoto Station. Free WiFi is available throughout the property and private parking is available on site. The accommodation features a lift, a shared kitchen and luggage storage for guests. Some units in the ryokan have private entrance and are fitted with wardrobe and tatami. There is a private bathroom with bidet in some units, along with slippers, a hair dryer and free toiletries. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Fuji-Q Highland is 48 km from the ryokan, while Shuzen-ji Temple is 48 km from the property. The nearest airport is Oshima Airport, 86 km from Onsen Guest House Tsutaya.
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    • HakoneHOSTEL1914
      Budget-friendly
      Situated in Hakone, a 29-minute walk from Hakone Open-Air Museum, HakoneHOSTEL1914 has a shared lounge. The property is around a 36-minute walk from Hakone Gora Park, 7.9 km from Owakudani Valley and 6.1 km from Pola Museum. Venetian Glass Museum is 5.4 km from the property. With a shared bathroom, rooms at the hostel also offer free WiFi. Hakone Botanical Garden of Wetlands is 7.1 km from HakoneHOSTEL1914, while Hakone Lalique Museum is 6.6 km away. Tokyo Haneda International Airport is 73 km from the property.
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    • Tsukinoya
      Budget-friendly
      Featuring free WiFi, Tsukinoya offers accommodation in Hakone, a 7-minute walk from Hakone Open-Air Museum. Built in 1911, the property is within 3.6 km of Hakone Gora Park, Owakudani Valley and Pola Museum. The ryokan has a hot spring bath and luggage storage space. All guest rooms in the ryokan are fitted with a flat-screen TV. Rooms come with a shared bathroom. The units will provide guests with a fridge. The 3 on-site natural hot spring baths can be reserved for private use. Venetian Glass Museum is 4.4 km from Tsukinoya. The nearest airport is Tokyo Haneda International Airport, 74 km from the property.
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    • Gora Kadan
      Luxury
      Set in Hakonefs natural beauty, Gora Kadan is located a 5-minute walk from Gora Station on the Hakone Tozan Line. Guests can leisurely soak in the hot spring bath, relax with a massage treatment. Free WiFi and free private parking is available. Gora Kadan is a member of Relais & Chateaux. The 24-hour front desk at Kadan Gora offers free luggage storage, concierge service and currency exchange. Shuttle service to the ryokan is also available upon request. Guests have free access to the indoor pool and fitness centre. Featuring mountain views, all rooms are fitted with a flat-screen TV, an electric kettle and a fridge. Rooms also come with a private bathroom with free toiletries and a hairdryer. Some rooms have a seating area to relax in after a busy day. Guests can savour traditional Japanese meals featuring fresh seasonal ingredients and beautiful garnishes at the on-site restaurant. Popular attractions in the area like the Hakone Open Air Museum and Hakone Gora Park can be reached within a 10-minute walk. Lake Ashi is a 25-minute drive away while the nearest airport is Haneda Airport, a 100-minute drive from the property.
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    • Kinnotake Tonosawa (Adult Only)
      Luxury
      The rooms at Kinnotake Tonosawa comes with a private hot spring bath. They also include a coffee machine. The hotel has free WiFi, and a terrace. Kinnotake Tonosawa rooms come with a seating area and mountain views. They are fitted with air conditioning, an LCD TV and a refrigerator, while bathrobes and a safe are provided. Kinnotake Tonosawa offers a 24-hour reception, a shared lounge. A souvenir shop and free parking are on-site. The restaurant serves Japanese cuisine. The ryokan is a 10-minute bus ride and walk away from Hakone-Yumoto Station and 20-minute bus ride and walk away from Kowakudani Station. Hakone Open-Air Museum can be reached within a 30-minute drive. Tokyo Haneda International Airport is a 90-minute drive away from the property.
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    • Masutomi Ryokan
      Mid-range
      Just a 5-minute walk from Hakone Yumoto Train Station, Masutomi Ryokan features open-air hot spring baths, spacious guest rooms and free Wi-Fi. Guests can reserve the rooftop bath at an additional fee. On-site parking is available for free. The ryokan provides Japanese-style rooms with traditional futon bedding and rooms with Western beds and a tatami (woven-straw) seating area. A TV and a telephone are equipped in all rooms, and bathroom is shared with other guests. Drink vending machines can be used. The property is a 25-minute drive from O-wakudani and Lake Ashifs Sightseeing Cruise Pier. Traditional Japanese meals are prepared with organic vegetables and fresh seafood, and served in the on-site Fukuryu-an restaurant.
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